| Congrats on making a Sale! Here's a quick breakdown of how to cash out 🎉 |
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What's the Pending Balance? 🤔
Once a sale is made, the amount for the sale (item price + shipping costs) is shown in the 'Pending Balance' of your 'Marketplace sales E-wallet' on your profile.
When will the money be available?
As soon as the sold item is marked as 'shipped' by uploading a copy of the tracked shipping receipt, the transaction will automatically be completed within 10 working days, releasing the money as 'Available Balance' in your 'Marketplace sales E-Wallet'. Nice.
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What happens if there's a buyer dispute?
A buyer has the right to raise a dispute with us in case there’s something wrong with the order.
In this case, you will be notified and the transaction will be suspended.
This means that the money will not be released as 'Available' until the dispute is resolved.